As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
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Together, we keep everyday life moving to build a better tomorrow.
Together, we keep everyday life moving to build a better tomorrow.
We are looking for a Services Sales Development Manager to join our friendly team of professionals in Helsinki!
The selected candidate will have the following responsibilities: takes account for Hiab Services sales development, lead the linking customer lifecycle, segmentation and data driven insights while also driving the business development and performance management culture of CSC’s, dealers and importers.
Main tasks and responsibilities
- Responsible for development of Hiab parts sales success in line with growth ambitions
- Support CSC’s with the introduction of new Services products and campaigns into the market
- Training/coaching on sales, sales tools and value proposition and offering with CSC’s and dealer network
- Continuous development of sales tools and sales support materials for the sales network
- Support division specific aftermarket business development activities (e.g. Effer, TLS)
- Drive Hiab CSC’s and dealers to adapt the way of working in line with the lifecycle approach and services sales opportunities generated
- Strategic support in the mapping of market share and offering selection.
What you’ll need to succeed
Education:
- Typically university (degree) level (technical and/or business).
Experience:
- 5-10 relevant knowledge and experience
- Multiple year’s experience in on road load handling systems (or similar heavy equipment)
- Experience in multinational working environment
- Experience in working in customer interface
- Experience in handling product and product business in different life cycle stages
- Hands-on commercial experience.
Competencies:
- Expert/Mastering, has in depth knowledge and skills covering all aspects in the area of services business. Is considered a role model and expert in the area of spare parts sales, works typically on tactical level. Coaches/mentors others
- Business and commercial acumen with strong customer skills
- Sufficient technical understanding of product & application
- Strong analytical skills
- Strong communication skills and influencing capability
- Cross functional collaboration skills
- Presentation, oral & written skills.
You will be part of
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
- We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing.
- All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities.
- In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work).
- At Cargotec, you will join a truly international working environment and support making global trade faster, smarter and more sustainable - smarter cargo flow for a better everyday.
Interested to join?
For further information please contact Rory Pedd, VP, Sales & Product Management by email at rory.pedd@hiab.com
If you are excited about this opportunity, please submit your application by 30.07.2023
Please note that the interview process may begin before the closing date of the job posting.
Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.
Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com
Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.
